Core protection
Accidental Damage Protection
Coverage for eligible drops, impacts, and liquid contact.
DropsImpactsLiquid contact
Enter your product serial number
Verify your VOLTRA to continue.
How to Get the Serial Number (SN):
- In most cases: Go to Settings > General > About > Serial Number.
- If the device won't power on: Take a photo of the SN QR code on the back of the VOLTRA I. Please click here.
Make sure the serial number matches the product in this order.
Beyond Care can only be purchased within 90 days of product activation.
Need help? Contact Support
Renewal available
Continue with annual Beyond Care renewal.
This device already has active Beyond Care coverage. Continue with annual renewal to extend coverage beyond the current end date.
Verify your subscription cancellation
How to Get the Serial Number (SN):
- In most cases: Go to Settings > General > About > Serial Number.
- If the device won't power on: Take a photo of the SN QR code on the back of the VOLTRA I. Please click here.
Make sure the serial number matches the product in this subscription.
Canceling will stop future auto-renewal only.
Any active coverage will remain in effect until its expiration date.
Having trouble? Please contact support@beyond-power.com for help.
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Auto-renewal canceled
Your Beyond Care auto-renewal has been canceled.
If your coverage is still active, it will remain in effect until the end of the current billing term.
You will not be charged for future renewals unless you sign up again.
Beyond Power
Beyond Care Annual Renewal
- Regular price
- $199.00/Year
- Sale price
- $199.00/Year
- Regular price
-
Extended protection for your VOLTRA, beyond standard warranty.
Every VOLTRA I comes with built-in protection. Beyond Care takes it further—offering extended coverage, accidental damage protection, and priority service to keep you training without interruption.
Coverage Includes:
- All Standard Warranty benefits
- Accidental Damage from Handling
- Priority repair and replacement service
- Two-way shipping for covered repairs
Beyond Care for VOLTRA I
Protection that keeps your training moving.
Beyond Care works alongside your Standard Warranty. It adds accidental damage protection, eligible official cable and battery replacements, covered two-way shipping, and approved repairs at no service fee and no deductible.
What Beyond Care adds
Coverage for accidents, eligible cable and battery replacements, and covered two-way shipping, so an unexpected issue does not become a repair bill.
Cable & Battery Replacement
Eligible cable and battery replacements, subject to coverage terms and device condition.
Repairs at No Additional Cost
Approved claims include required inspection, official repair labor, and the parts or repair kits the repair needs. No service fee, no deductible.
Covered Two-Way Shipping
Standard shipping to our service center and back is included for approved repairs within your service region.
Coverage comparison
Protection beyond manufacturing defects.
Beyond Care works alongside your Standard Warranty, adding protection for eligible accidental damage, covered repair costs, and covered shipping.
| Protection type | Beyond Care Accidents + priority service | Standard Warranty Manufacturing defects · 1 year | No active coverage Paid service only |
|---|---|---|---|
| Accidental physical damage | Eligible incidents covered* | Not covered · paid service may be available | Not covered · paid service may be available |
| Liquid-contact incidents | Eligible incidents covered* | Not covered · paid service may be available | Not covered · paid service may be available |
| Official cable replacement | Eligible replacements included* | Included for qualifying defects | Paid replacement service |
| Official battery replacement | Eligible replacements included* | Included for qualifying defects | Paid replacement service |
| Repair cost on an approved claim | No additional service fee, no deductible | Covered for qualifying defects | Paid at published repair pricing |
| Shipping for approved service | Covered two-way shipping* | Covered for approved warranty claims | Quoted separately or customer-paid |
| Service-count limit | No preset limit* | Per original service terms | Not applicable |
* Subject to diagnosis, inspection, eligibility requirements, service limits, exclusions, applicable fees, regional availability, and the Beyond Care Policy. Beyond Power may continue to provide official paid diagnosis, replacement parts, and repair options when no active coverage applies. Review the Beyond Care Policy →
From claim to comeback, made simpler.
A clear process, so you know what happens from the moment you report an issue.
Submit a Claim
Tell us what happened and provide the required device and damage information.
Complete Assessment
Our support team reviews eligibility and confirms the appropriate service option.
Repair or Replacement
Eligible devices are repaired or replaced according to the applicable coverage terms.
Get Back to Training
Your serviced device is returned to you, with shipping covered on approved repairs.
Already covered or need service?Use Device Center to review your coverage, or start a service request when your device needs support.
Open Device Center
Request Service
