Core protection
Accidental Damage Protection
Coverage for eligible drops, impacts, liquid contact, and crushing damage.
DropsImpactsLiquid contactCrushing
Beyond Care for VOLTRA I
Protection that keeps your training moving.
Beyond Care works alongside your Standard Warranty, adding accidental damage protection, eligible official cable and battery support, priority service, and covered two-way shipping.
What Beyond Care adds
Protection for accidental damage, priority service, and covered two-way shipping—so unexpected issues do not interrupt your training.
Cable & Battery Support
Eligible cable and battery replacements, subject to coverage terms and device condition.
Priority Service
Faster assessment, repair, or replacement for eligible claims.
Covered Two-Way Shipping
Eligible repair shipping is covered from pickup through return.
From claim to comeback, made simpler.
A clear support process designed to reduce downtime and get you back to training sooner.
Submit a Claim
Tell us what happened and provide the required device and damage information.
Complete Assessment
Our support team reviews eligibility and determines the appropriate service option.
Repair or Replacement
Eligible devices are repaired or replaced according to the applicable coverage terms.
Get Back to Training
Your serviced device is returned so you can resume training with less downtime.
Already covered or need service?Use Device Center to review your coverage, or start a service request when your device needs support.
Open Device Center
Apply for Service
Coverage comparison
Protection beyond manufacturing defects.
Beyond Care works alongside your Standard Warranty, adding protection
for eligible accidental damage, priority service, and covered shipping.
| Protection type | Beyond Care Accidents + priority service | Standard Warranty Manufacturing defects · 1 year | No active coverage Paid service only |
|---|---|---|---|
| Accidental physical damage | Eligible incidents covered* | Not covered · paid service may be available | Not covered · paid service may be available |
| Liquid-contact incidents | Eligible incidents covered* | Not covered · paid service may be available | Not covered · paid service may be available |
| Official cable replacement | Eligible replacements included* | Included for qualifying defects | Paid replacement service |
| Official battery replacement | Eligible replacements included* | Included for qualifying defects | Paid replacement service |
| Service priority | Priority service included | Standard service queue | Standard service queue |
| Shipping for approved service | Covered two-way shipping* | Covered for approved warranty claims | Quoted separately or customer-paid |
| Support after the first year | Coverage continues while the plan is active | Warranty coverage ends after year one | Paid diagnosis, parts, and repair support |
* Subject to diagnosis, inspection, eligibility requirements, service limits, exclusions, applicable fees, regional availability, and the Beyond Care Policy. Beyond Power may continue to provide official paid diagnosis, replacement parts, and repair options when no active coverage applies. Review the Beyond Care Policy →
Beyond Care plan guide
Find the coverage term
that fits how you train.
Tell us how your VOLTRA is used and explore one optional repair scenario. We’ll recommend a plan and show an illustrative comparison—not a prediction of future damage or service needs.
Your recommended plan
3-Year Beyond Care
Regular-use profile
Estimated annual savings
$244
Compared with your selected service scenario and the plan’s annual equivalent.
Plan price & estimate Learn more
Total upfront
$399
$133/year equivalent3 years upfront
Your estimate details
- Estimated cable replacements2 services × $79 without Care
- $158
- Accidental damage$59 repair example without Care
- $59
- Potential time savedPriority handling and covered two-way shipping
- Not monetized
- Estimated service cost without Care
- $217
Eligible accidental damage may still require a service fee under Care terms. That fee is not included in this estimate.
Beyond Care subscriptions
Choose your coverage term.
Pay upfront, renew yearly after your initial term, and cancel anytime.
Subscription
1-Year Beyond Care
1 year upfront$99.00 USDfirst year
$99.00 USD due todayRenews at $299/yearCancel anytime
- Accidental damage from handling protection
- Eligible official cable and battery replacements
- Priority service and covered two-way shipping
Bonus Permanent Overdrive included
Subscription
3-Year Beyond Care
3 years upfront$199.00 USDfirst 3 years · $66.33 USD/year
$199.00 USD due todayRenews at $299/yearCancel anytime
- Everything included with 1-Year Beyond Care
- Permanent Overdrive access for the lifetime of this device
Cancel before renewal; coverage remains active through your paid term. Eligibility and terms apply.
Enter your product serial number
How to Get the Serial Number (SN):
- In most cases: Go to Settings > General > About > Serial Number.
- If the device won't power on: Take a photo of the SN QR code on the back of the VOLTRA I. Please click here.
Make sure the serial number matches the product in this order.
Beyond Care can only be purchased within 90 days of product activation.
Once verified, it will be linked to this item and used to activate coverage.
Having trouble? Please contact support@beyond-power.com for help.
Coverage, eligibility, and renewals
Beyond Care FAQs
Key answers before you enroll, manage coverage, or request service.
Beyond Care is normally available within 90 days of VOLTRA activation. Eligibility is tied to the device serial number.
During the limited Beyond Care launch window, eligible existing VOLTRA owners may submit their serial number and device information for review. After the launch window closes, standard 90-day activation eligibility returns.
Your remaining Extended Warranty term is automatically upgraded to Beyond Care at no additional cost. No new purchase or enrollment form is required. You can review the updated status in Device Center.
No. Beyond Care works alongside the Standard Warranty. It adds eligible accidental damage protection, cable and battery support, priority service, and covered two-way shipping, subject to the Beyond Care Policy.
Eligible incidents may include accidental drops, impacts, liquid contact, and crushing damage that causes a functional or safety-related failure. Coverage remains subject to eligibility requirements, service limits, exclusions, and applicable fees.
Eligible official cable and battery replacements are subject to device condition, assessment requirements, health thresholds, service limits, and the applicable Beyond Care terms.
The 1-year plan provides a one-year initial Beyond Care term for $199. The 3-year plan provides a three-year initial term for $399 and includes permanent Overdrive access for the covered device.
Eligible coverage can continue in one-year terms at $299/year. Renewal availability depends on the device’s current coverage status and expiry date.
When renewal becomes available, manage it through Device Center. You may cancel a future renewal before it is charged without ending the coverage term you have already paid for.
Submit the required device and incident information to Beyond Power Support. The support team will assess eligibility and determine whether repair, replacement, or another service option applies under the policy.
