New device
Activated within 90 days
Ready when you are.
Choose a 1-year or 3-year plan. No condition review required.
Enter your product serial number
Verify your VOLTRA to continue.
How to Get the Serial Number (SN):
- In most cases: Go to Settings > General > About > Serial Number.
- If the device won't power on: Take a photo of the SN QR code on the back of the VOLTRA I. Please click here.
Make sure the serial number matches the product in this order.
Beyond Care can only be purchased within 90 days of product activation.
Need help? Contact Support
Renewal available
Continue with annual Beyond Care renewal.
This device already has active Beyond Care coverage. Continue with annual renewal to extend coverage beyond the current end date.
Verify your subscription cancellation
How to Get the Serial Number (SN):
- In most cases: Go to Settings > General > About > Serial Number.
- If the device won't power on: Take a photo of the SN QR code on the back of the VOLTRA I. Please click here.
Make sure the serial number matches the product in this subscription.
Canceling will stop future auto-renewal only.
Any active coverage will remain in effect until its expiration date.
Having trouble? Please contact support@beyond-power.com for help.
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Auto-renewal canceled
Your Beyond Care auto-renewal has been canceled.
If your coverage is still active, it will remain in effect until the end of the current billing term.
You will not be charged for future renewals unless you sign up again.
Beyond Power
Beyond Care
- Regular price
- $99.00 USD
- Sale price
- $99.00 USD
- Regular price
-
Extended protection for your VOLTRA, beyond standard warranty.
Every VOLTRA I comes with built-in protection. Beyond Care takes it further—offering extended coverage, accidental damage protection, and priority service to keep you training without interruption.
Coverage Includes:
- All Standard Warranty benefits
- Accidental Damage from Handling
- Priority repair and replacement service
- Two-way shipping for covered repairs
Questions About Beyond Care?
Learn which coverage path applies to your VOLTRA, compare enrollment options, and understand how Beyond Care protection works over time.
Beyond Care for VOLTRA I
Protection that keeps your training moving.
Beyond Care works alongside your Standard Warranty. It adds accidental damage protection, eligible official cable and battery replacements, covered two-way shipping, and approved repairs at no service fee and no deductible.
for VOLTRA owners
See how Beyond Care applies to you.
Your VOLTRA’s activation date and current coverage determine what happens next.
Limited time
Existing device · No Extended Warranty
A new way to join.
For 90 days after Beyond Care launches, choose a 1-year or 3-year plan after a condition review.
Included
Active Extended Warranty
You’re already covered.
Your remaining Extended Warranty term is now Beyond Care, at no extra cost.
Find my coverage path
Prototype examples: select a quick state.What Beyond Care adds
Coverage for accidents, eligible cable and battery replacements, and covered two-way shipping, so an unexpected issue does not become a repair bill.
Core protection
Accidental Damage Protection
Coverage for eligible drops, impacts, and liquid contact.
DropsImpactsLiquid contact
Cable & Battery Replacement
Eligible cable and battery replacements, subject to coverage terms and device condition.
Repairs at No Additional Cost
Approved claims include required inspection, official repair labor, and the parts or repair kits the repair needs. No service fee, no deductible.
Covered Two-Way Shipping
Standard shipping to our service center and back is included for approved repairs within your service region.
subscriptions
Choose your coverage term.
Pay upfront, renew yearly after your initial term, and cancel anytime.
Subscription
1-Year Beyond Care
1 year upfront$99.00 USDfirst year
$99.00 USD due todayRenews at $199/yearCancel anytime
- Accidental damage from handling protection
- Eligible official cable and battery replacements, no preset limit
- Approved repairs at no service fee and no deductible
- Covered two-way shipping
Subscription
3-Year Beyond Care
3 years upfront$199.00 USDfirst 3 years · $66.33 USD/year
$199.00 USD due todayRenews at $199/yearCancel anytime
- Everything included with 1-Year Beyond Care
- Three years of coverage at $66.33 USD per year
Cancel before renewal; coverage remains active through your paid term. Eligibility and terms apply.
Coverage comparison
Protection beyond manufacturing defects.
Beyond Care works alongside your Standard Warranty, adding protection for eligible accidental damage, covered repair costs, and covered shipping.
| Protection type | Beyond Care Accidents + priority service | Standard Warranty Manufacturing defects · 1 year | No active coverage Paid service only |
|---|---|---|---|
| Accidental physical damage | Eligible incidents covered* | Not covered · paid service may be available | Not covered · paid service may be available |
| Liquid-contact incidents | Eligible incidents covered* | Not covered · paid service may be available | Not covered · paid service may be available |
| Official cable replacement | Eligible replacements included* | Included for qualifying defects | Paid replacement service |
| Official battery replacement | Eligible replacements included* | Included for qualifying defects | Paid replacement service |
| Repair cost on an approved claim | No additional service fee, no deductible | Covered for qualifying defects | Paid at published repair pricing |
| Shipping for approved service | Covered two-way shipping* | Covered for approved warranty claims | Quoted separately or customer-paid |
| Service-count limit | No preset limit* | Per original service terms | Not applicable |
* Subject to diagnosis, inspection, eligibility requirements, service limits, exclusions, applicable fees, regional availability, and the Beyond Care Policy. Beyond Power may continue to provide official paid diagnosis, replacement parts, and repair options when no active coverage applies. Review the Beyond Care Policy →
From claim to comeback, made simpler.
A clear process, so you know what happens from the moment you report an issue.
Submit a Claim
Tell us what happened and provide the required device and damage information.
Complete Assessment
Our support team reviews eligibility and confirms the appropriate service option.
Repair or Replacement
Eligible devices are repaired or replaced according to the applicable coverage terms.
Get Back to Training
Your serviced device is returned to you, with shipping covered on approved repairs.
Already covered or need service?Use Device Center to review your coverage, or start a service request when your device needs support.
Open Device Center
Request Service
Coverage, eligibility, and renewals
Beyond Care FAQs
Key answers before you enroll, manage coverage, or request service.
Beyond Care includes the protection provided under the applicable VOLTRA Standard Warranty during the active coverage period, including after the original Standard Warranty expires.It also adds additional benefits, including:
- Accidental Damage from Handling protection
- Eligible cable replacement
- Eligible battery replacement
- Two-way shipping for approved covered service
No. Purchasing Beyond Care does not replace, reduce, or otherwise affect your existing VOLTRA Standard Warranty or any applicable statutory consumer rights.Your Standard Warranty continues to apply under its original terms, while Beyond Care provides additional protection and can extend eligible warranty coverage beyond the original warranty period.
Yes. Your VOLTRA Standard Warranty remains in effect according to its original terms.Beyond Care provides additional protection during its active coverage period and does not replace your Standard Warranty.
Active Extended Warranty plans will be automatically upgraded to Beyond Care for their remaining coverage period at no additional cost.You will receive the additional Beyond Care benefits for the remainder of your existing Extended Warranty term.
Yes.For newly purchased eligible VOLTRA devices, Beyond Care can generally be purchased at the time of purchase or within the applicable eligibility period.Devices outside the standard eligibility period may require verification or inspection before Beyond Care can be activated.
No. Beyond Care is tied to the covered VOLTRA device and its serial number and cannot be transferred to another device.If Beyond Power replaces your covered device as part of an approved service claim, the remaining Beyond Care coverage may be transferred to the replacement device.
Beyond Care covers eligible accidental damage from normal handling, including incidents such as accidental drops, impacts, and liquid contact.For an approved claim, Beyond Power may repair the device, replace affected components, provide an equivalent replacement device, or use another reasonable service solution.No additional repair service fee applies to an approved accidental damage claim.
Yes.If the health of an official VOLTRA cable falls below the applicable replacement threshold under normal use, currently 50%, it may qualify for replacement at no additional service fee.Each request is subject to diagnostic verification, inspection, reasonable-use requirements, and return of the replaced cable if requested.There is no preset limit on the number of eligible cable replacements while Beyond Care remains active.
Yes. When a replacement device is provided, Beyond Power may use a new or refurbished unit that meets our applicable performance and quality standards.
Beyond Care is currently available for eligible devices in the United States, United Kingdom, and European Union.Service availability and fulfillment may vary by region, and coverage is generally provided within the device's original supported purchase or shipping region.
A separately purchased Beyond Care plan may be canceled and refunded within 14 days of purchase, subject to the applicable terms.If the covered VOLTRA device is returned under the applicable return policy, the associated Beyond Care plan may also be canceled and refunded together with the device.
Beyond Care coverage begins when the plan is activated for the eligible VOLTRA device.The coverage term and renewal cycle are calculated from the Beyond Care activation date.For plans purchased before device-side activation becomes available, the coverage period will not begin until activation is completed.
Yes.You may cancel automatic renewal at any time before your next renewal date. Canceling renewal does not immediately terminate your current Beyond Care coverage.Your existing coverage will remain active until the end of the current paid coverage term.
If automatic renewal is enabled, your plan will renew according to the applicable subscription terms.If renewal is not completed, a limited grace period may apply before coverage fully expires. Eligibility to restart coverage after expiration may require device verification.
For the first 90 days following the launch of Beyond Care, eligible existing VOLTRA owners will have an opportunity to purchase Beyond Care, including owners who did not previously purchase Extended Warranty.Eligible customers may choose from the available 1-year or 3-year Beyond Care plans during this launch period.Standard eligibility and device verification requirements may apply after the launch period ends.
