Enter your product serial number
How to Get the Serial Number (SN):
- In most cases: Go to Settings > General > About > Serial Number.;
- If the device won't power on: Take a photo of the SN QR code on the back of the VOLTRA I. Please click here.
Make sure the serial number matches the product in this order.
Beyond Care can only be purchased within 90 days of product activation.
Once verified, it will be linked to this item and used to activate coverage.
Having trouble? Please contact support@beyond-power.com for help.
VOLTRA I Extended Warranty Plans
- Regular price
- $199.00 USD
- Sale price
- $199.00 USD
- Regular price
-
- Extended option for VOLTRA I warranty (3 years total).
- Includes cable replacement and battery swap services.
- Official warranty, serviced by official Beyond Power staff
Note: 1 Extended Warranty covers 1 VOLTRA I. Can upgrade with 90 days of purchase.
Upgrade and Extend
Beyond Power offers a Limited Warranty covering defects in materials and craftsmanship under normal use, as outlined in our product documentation. This warranty is valid for the duration of the warranty term and applies to your product.
Scale your warranty as you see fit.
Warranty
Tailor your coverage to align with your preferences and requirements.
Standard Warranty
Comes with every new VOLTRA I purchase.
- 1 Year
- Unlimited replacement kit provided if cable health drops below 50% during the warranty period
- 1 replacement kit provided if battery health drops below 80% during the warranty period
- Defects in the motor and other components covered
Extended Warranty
Can upgrade within 90 days of purchase.
- 2 Years (3 Years Total)
- Unlimited replacement kit provided if cable health drops below 50% during the warranty period
- 1 replacement kit/per year provided if battery health drops below 80% during the warranty period
- Defects in the motor and other components covered
Further Info
Everything you need to know regarding our warranty policy.
Warranty Period
The warranty starts on the activation date of your VOLTRA I. Once you've powered on and activated your VOLTRA I, day one of your warranty starts there. For Extended Warranty, simply head to the Settings page on your VOLTRA I, then Warranty, and enter your warranty code (sent via email upon purchase) on the warranty page.
How to Obtain Warranty Service
If your product isn’t working as expected, contact us at support@beyond-power.com with proof of purchase (receipt or order number). Charges may apply for services not covered by the Limited Warranty.
What Will Beyond Power Do
Beyond Power will assist through phone, email, or chat. If needed, we may guide you to install updates or request the product for assessment. For valid warranty issues, we’ll cover repair or replacement at no cost.
