Shipping policy

Updated on July 16, 2025

Shipping Time

Please note that the order processing time takes 2-3 business days, and the shipping time for your order normally depends on the shipping method:

North America

Shipping Locations Shipping Method Estimated Shipping Time Customs & Duties
United States (Alaska, Hawaii not included) Standard shipping 15-20 business days N/A
Canada Standard shipping 15-20 business days N/A
Mexico Standard shipping 15-20 business days Customer responsible / Requires self-clearance
Puerto Rico, Guam Standard shipping 15-20 business days Customer responsible / Requires self-clearance

Europe

Shipping Locations Shipping Method Estimated Shipping Time Customs & Duties
EU Countries Standard shipping 18–25 business days N/A
EU Countries with Different Tax
Malta, Cyprus
Standard shipping 10–15 business days Customer responsible / Requires self-clearance
United Kingdom Standard shipping 15–20 business days N/A
Non-EU Countries with Different Tax Standard shipping 10–15 business days Customer responsible / Requires self-clearance

Oceania

Shipping Locations Shipping Method Estimated Shipping Time Customs & Duties
Australia Standard shipping 10-15 business days N/A
New Zealand Standard shipping 7-10 business days Customer responsible / Requires self-clearance

South America

Shipping Locations Shipping Method Estimated Shipping Time Customs & Duties
Brazil, Argentina, Colombia, Chile, Peru, Ecuador, etc. Standard shipping 18-22 business days Customer responsible / Requires self-clearance

Asia

Shipping Locations Shipping Method Estimated Shipping Time Customs & Duties
JapanStandard shipping5-7 business daysN/A
South KoreaStandard shipping5-7 business daysN/A
IndonesiaStandard shipping7-10 business daysN/A
ThailandStandard shipping5-7 business daysN/A
VietnamStandard shipping5-7 business daysN/A
Saudi ArabiaStandard shipping5-7 business daysCustomer responsible / Requires self-clearance
TaiwanStandard shipping5-7 business daysN/A
MalaysiaStandard shipping5-7 business daysN/A
PhilippinesStandard shipping5-7 business daysN/A
SingaporeStandard shipping5-7 business daysN/A
KuwaitStandard shipping5-7 business daysCustomer responsible / Requires self-clearance

Africa

Shipping Locations Shipping Method Estimated Shipping Time Customs & Duties
Applicable to Egypt, South Africa, Morocco, Ghana, and Sudan. Standard shipping 7-10 business days Customer responsible / Requires self-clearance

Tax Information

Prices in the Beyond Power Official Store do not include taxes, import charges, or customs duties Customers might need to cover these extra costs. (The UK/EU pricing includes VAT and taxes)

Shipping Notice

Please contact our Support Team if you have any specific shipping requirements. Before making a payment, please verify your address. If you enter the incorrect address, please contact our Support Team ASAP. We will contact logistics to address this problem. We cannot guarantee that your order will be updated if you request a change of address after the package has been dispatched. You are also in charge of any risks and costs associated with changing the address after the order has been dispatched.

In order for us to effectively deliver your items, please make sure that the name, address, and contact details you provide when placing an order are accurate.

Tracking

Once your order is shipped, you will receive an email notification containing a tracking number. This tracking number will allow you to monitor the status and location of your package during transit.

Delivery Delays

While we make every effort to ensure prompt delivery, unforeseen delays may occur due to factors beyond our control, such as severe weather conditions or carrier-related issues. In such cases, we will do our best to keep you informed and updated on the status of your shipment.