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Statement on VOLTRA I Warranty

Statement on VOLTRA I Warranty

At Beyond Power, we understand the importance of peace of mind when investing in our products. We've heard your concerns regarding the one-year warranty for VOLTRA, and we want to assure you that we're taking steps to address them. Our decision to offer a one-year warranty is rooted in the portable design of VOLTRA, which allows it to be used in various settings, including on the road, leading to potential wear and tear. This warranty duration is intended to prevent mishandling and maintain the integrity of the product.

However, we're committed to providing comprehensive support beyond the initial warranty period. That's why we're confirming our plans for the implementation of extended maintenance care, offering replacement parts at a reasonable cost. This may include cable replacements within a certain period, battery replacements, and motor guarantees, ensuring your VOLTRA remains in peak condition.

Additionally, we'll be introducing an extended warranty option at a fair cost, providing you with added protection and peace of mind.

For those who prefer flexibility, we'll also offer standalone, replaceable parts for purchase. This includes batteries and cables, with prices to be determined. Rest assured, our batteries are built to last, with an anticipated lifespan of at least 3-5 years, eliminating the need for annual replacements. VOLTRA is designed for high-performance facilities, and we're dedicated to ensuring its longevity and reliability.

Thank you for your continued support and feedback as we work to enhance your experience with VOLTRA. Stay tuned for further updates on our extended maintenance care and warranty options. Your satisfaction is our priority, and we're committed to providing exceptional service every step of the way.

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